When do you dispatch my order?
For pieces that are not engraved, we dispatch your order the next working day. So for example if you place an order before midnight on Sunday. We will dispatch it on Monday. For engraved products we need up to 10 working days to engrave, and then we dispatch your order.
Which countries do you dispatch to?
We currently just dispatch orders to the UK. If you live outside of the UK and would like to place an order please do send us an email at email@example.com. We can then let you know when we start up in your country
What shipping service do you use?
We use Royal Mail 1st Class Signed For. This means that your order is almost guaranteed to arrive the next working day.
Will my new piece of jewellery be safe in the post?
We package our pieces in grey gift box which sits in padded envelope. This protects the jewellery. If unfortunately any damage does happen in transit, please do let us know and we will provide a replacement.